For ATS clients that have the option to schedule self-service interviews, this feature allows you to select specific date and time slots for candidates to select to attend their interview, the confirmation emails are then sent once the candidate has selected their date and time slot.
To use the self-servicing interview feature:
Highlight the candidate(s) that you would like to proceed to interview stage:
Confirm and select the Interviewer(s) for the role and then press Next:
On the Confirm Time / Date tab, you'll have the option to select if the interview is going to be a 'Face-to-face' or 'Telephone' interview, you'll then have the option to select if the interview is either a 'Quick Self Service Interview' or 'Custom Self Service Interview'.
Quick Self Service Interview will allow you to select times to follow on after each other, whereas, Custom Self Service Interview will allow you to pick the start time for each individual slot.
To schedule quick time slots, enter the duration that you would like each interview slot to last.
You can decide on what time the first interview slot can start at and the last interview slot can finish.
Confirm the date of interview which can be selected from the calendar:
Select the time slots that you would like to make available for candidates to choose:
Click on the button to add further date and time slots.
To book custom times slots, enter the duration in minutes that the slots will last.
You can then select the interview date and then the start hour and minute for the first slot.
To add in a new slot, click the "add another slot" button.
Repeat the process by selecting the interview date and the start hour and minute for the second slot.
If this is a face-to-face interview, you will then be asked to confirm if the same location is going to be used for all of the interviews. If it is then move the slider to 'Yes' and confirm the interview location. If the interview is going to be a telephone interview, simply confirm the number you will contact the candidate(s) on.
The Communication tab will then allow you to send confirmation emails to the interviewers and candidates. At the bottom of the page there will be an additional email option called “Self Service Notification Email to Your Candidate(s)”
This email is sent to the candidate with a link for them to click on to select their interview slot:
When the candidate clicks on the link, they are taken to a screen to select their date and time slot:
After the candidate has selected their date and time slot, they are informed that this has been successfully submitted, and the confirmation emails are then sent to the candidates and interviewers.
The confirmed interview slot will then show in the Interview Calendar, and the time slot will be highlighted green to show the candidate has confirmed this slot:
Please note: The self-interview feature works as an independent feature. The slots that are booked are just for that type of interview for that role, they are not shared between different instances of interviews.